Check out the FAQs below, where we've compiled answers to some of the most commonly asked questions by our users and clients about CallSpot.ai
Absolutely! CallSpot.ai is at the forefront of AI technology, offering groundbreaking solutions that are reshaping the industry. Our AI-driven calling system sets a new standard in sales and client engagement, providing agencies with a powerful tool that's not just innovative but also highly marketable. With its unlimited sub accounts, and competitive pricing, CallSpot stands out as a leading choice for agencies looking to enhance their offerings and boost their revenues in the AI space.
Yes, GoHighLevel is required for the full functionality of CallSpot.ai. However, if you don't have it, don't worry! Once you sign up, one of our onboarding team members will assist you in getting set up with GoHighLevel.
Our pricing is straightforward and transparent:
Monthly Subscription: After Your Free Trial $97 per month for 1 sub accounts & $497 for unlimited Sub accounts.
Calling Credits: $0.31 per minute. These are the base costs for our calling credits. We do also offer per minute discounts if minutes are purchased in bulk.
At present, CallSpot does not support the option to directly change the email ID linked to your account through the user interface. We understand that your email ID is a crucial part of your account setup, and any changes to it need to be handled with care to ensure the security and integrity of your account.If you need to update your email ID for any reason, please contact our support team for assistance. They will guide you through the process and help with any necessary verification steps.You can reach out to our support team at for personalized help with updating your account information.
If you notice that your account balance has unexpectedly changed or reduced, please take the following steps:
1. Check Campaign Activity: Review your recent campaign history to confirm if any campaigns have been executed since you last checked your balance. Running campaigns will consume credits from your balance.
2. Multiple Campaign Runs: Ensure that the campaign hasn't been run multiple times inadvertently, as this could also affect your balance.
3. Contact Support: If, after checking the above, the balance still seems incorrect or you find a discrepancy, please reach out to us directly at for assistance. Our support team will help resolve any issues related to your account balance.Remember to provide as much detail as possible about your account activity and the issue when contacting support to expedite the resolution process.
Recharging your account balance on CallSpot is a simple process:
1. Navigate to Payments: Log in to your CallSpot account and go to the 'Payments' section.
2. Select a Package: Choose the package that suits your needs.
3. Payment Process: Click on 'Pay' and follow the prompts to complete your payment with the available payment methods.
If you encounter any issues during the payment process or if the balance does not update after payment, please reach out to our support team for immediate assistance.
If you've forgotten your password, you can easily reset it:
1. Forgot Password: Go to the login screen and click on the "Forgot Password" link.
2. Enter Email ID: Input the email ID associated with your CallSpot account.
3. Reset Link: After submitting your email, you will receive a password reset link. Follow the instructions in the email to set up a new password.
If you do not receive the reset email, please check your spam folder or contact support for further assistance.
Currently, CallSpot provides a bar chart visualization for the last 7 days of campaign data. We understand the need for more extended data analysis and are working on this feature for future releases. If you have specific requirements or ideas for features, we encourage you to submit them at our feature request page: https://dayzeros-trendy-site.webflow.io/about.Your feedback is invaluable as we continuously work to improve our platform and services.
We provide a range of pricing models designed to accommodate businesses located in different regions. Our pricing structure is determined by the specific needs and requirements of each country. For in-depth pricing details, please visit our pricing page.
No, there are no charges for unanswered calls.
Yes, the call charges will differ when running the same campaign in different countries.
To sign up for a CallSpot account, navigate to CallSpot.ai, click on "Sign up," enter your email ID and a password of your choice, agree to the CallSpot terms, and click "Register." You'll receive a verification email with a magic link to confirm your email address.
If you're experiencing difficulties registering on CallSpot, please check the following:
1. Complete Email ID: Ensure that the email ID entered is complete and formatted correctly.
2. Password Confirmation: Verify that the passwords entered match in both the password and confirmation fields.
3. Terms Agreement: Make sure to tick the checkbox indicating that you agree to the CallSpot terms of service
.4. Existing Account: It's possible you may already have an account with the email ID you're attempting to use. CallSpot only allows one account per email address.If you've checked all the above and still can't register, please reach out to our support team for further assistance.
If you don't receive the verification email, please check your spam folder. If it's not there, you can request another email through the CallSpot sign-up page for further assistance
No, CallSpot supports only one account per email ID. However, within that single account, you can manage multiple campaigns, projects, and agents. This approach helps streamline your workflow and keeps all your data centralized for easy access and management.If you need to separate different operations or teams, consider using the project and agent structures to organize your campaigns effectively within your single CallSpot account.
CallSpot solution is versatile and can be beneficial for industries like Call Centers, Contact Centers, telemarketing, customer support, survey collection, reminders, and more.
We value client feedback. You can provide feedback through our platform's dashboard or by contacting our support team directly. If you want to request a new feature, you can request it by clicking on this link: https://dayzeros-trendy-site.webflow.io/about
We believe in ethical AI usage. Our customers have the option to begin each call with a disclosure that the recipient is speaking to an AI, ensuring transparency.
We offer various trial demo options and encourage you to reach out to us for a discussion about your specific needs. This conversation will enable us to gain a better understanding of your requirements and determine if CallSpot is a suitable fit for your business needsand we will get in touch with you.
Our artificial intelligence system has been extensively trained using large datasets to generate speech patterns that closely resemble human communication. It has the capability to initiate outgoing phone calls on your behalf, engaging in conversations that sound entirely natural. This is achieved by following a script or guidelines that you provide, ensuring that the conversations align with your specific objectives and requirements.
Automated Outbound Calling is like a smart system that can make phone calls all by itself. It can be used for things like talking to customers, selling products over the phone, advertising, and sharing information with a large group of people. CallSpot helps you make these calls seamlessly and reduces human efforts.
CallSpot is designed with adherence to standard telemarketing regulations in mind. Nevertheless, it is crucial for businesses to have an understanding of the local regulations applicable to their specific regions and use our platform in accordance with these guidelines. We are well-informed about various regulations and aim to provide guidance tailored to the country where you intend to conduct business.
Absolutely. We're committed to continuous improvement and regularly update our AI models to enhance performance and human-likeness.
Yes, our advanced AI algorithms are carefully engineered to achieve a level of voice quality that closely resembles that of a human. However, our focus goes beyond just sound; we also emphasize replicating the natural flow and progression of human conversation. This comprehensive approach ensures that interactions facilitated by our AI appear to be organic and effortless, much like conversations between people. The AI's ability to maintain a coherent and fluid dialogue contributes to the overall impression of a human-like interaction, making it a valuable tool for various communication scenarios.
Here’s the list of countries that you can call:
1. Australia
2. Bahrain
3. Bangladesh
4. Brazil
5. Brunei
6. Cambodia
7. Canada
8. Colombia
9. Czech Republic
10. Denmark11. Dominican Republic
12. Egypt
13. Hong Kong
14. Hungary
15. Iceland
16. India
17. Indonesia
18. Ireland
19. Japan
20. Korea
21. Kuwait
22. Malaysia
23. Mexico
24. Mongolia
25. Namibia
26. New Zealand
27. Nigeria
28. Norway
29. Poland
30. Puerto Rico
31. Romania
32. Singapore
33. Sweden
34. Taiwan
35. Thailand
36. United States
37. Venezuela
38. Vietnam
39. Virgin Islands, U.S.
40. United Arab Emirates
Don’t see the country you want to call listed here?
Yes, We can configure campaigns to send SMS or WhatsApp messages to contacts.
Our dashboard is designed intuitively and provides analytics on the performance of each campaign. You can export this information in an Excel file.
Our AI is designed to adapt to varying network conditions, ensuring clear voice quality. Additionally, our continuous training process ensures the AI remains updated with modern speech nuances.
Yes, the calls are recorded for the purposes of quality assurance and in-depth analysis. We want to reassure you that we have put in place rigorous security measures to guarantee data privacy. Your information and conversations are handled with the utmost care and protection.
Yes, CallSpot provides the capability to initiate international calls. Additionally, CallSpot incorporates artificial intelligence in outbound calls, enabling customizable human-like responses to your customers
You can simultaneously dial around one thousand numbers in one batch. However, the system will initiate these calls in groups of 5 at a time. When those initial 5 calls finish, another set of 5 numbers will be dialed automatically. This process continues until all one thousand numbers have been called. Think of it as if you have 5 virtual agents making calls on your behalf, and they keep calling numbers until they've reached all of them. If you need to increase the number of calls made simultaneously, please get in touch with us. There may be a small fee associated with increasing the number of calls that can be made concurrently.
Yes, with CallSpot you can transfer calls from potential leads to a live human agent effortlessly. This means that when someone expresses interest or requires human assistance during a call, CallSpot can smoothly connect them to a real person who can provide the necessary support or information.
Generally, you are not allowed to make unsolicited calls to DND (Do Not Disturb) numbers, as they have opted out of receiving such calls. Violating these regulations can lead to penalties. Exceptions may exist for specific organizations or services, but it's crucial to check your local regulations and respect individuals' privacy preferences.
Our AI is trained on diverse datasets, making it proficient in understanding and generating various accents and dialects.
Our platform currently supports the following languages:
1. English
2. Hindi
3. English Australia
4. English USA
5. English Great Britain
6. English New Zealand
7. English India
8. German
9. Spanish
10. Hebrew
We are constantly working to expand the range of languages available to our customers, enabling them to connect with their audience in their preferred native languages.
Yes, you have the flexibility to call any number. While a few countries might have certain default restrictions on calling, these can be removed as needed to accommodate your requirements.
Yes, we offer the flexibility to place calls to different countries simultaneously, provided that you correctly include the relevant country codes for each contact number you intend to dial. This means you can make international calls to multiple destinations at the same time.